Melting Point Solutions Privacy Policy

This Privacy Policy is incorporated by reference into the Melting Point Terms of Use. The term "Melting Point," "we," and "us" includes Melting Point Solutions, LLC and its affiliates and subsidiaries. The Privacy Policy explains how Melting Point may:

  • collect,
  • use, and
  • disclose

information we obtain through the "Service" as defined in the Terms of Use.

The Service Collects Your Information

We collect Personal Information when you:

  • register to use the Service;
  • use the Service; and
  • communicate with us.

We also collect information, such as anonymous usage statistics, server logs, and other similar technology as you use the Service.

During Account Registration and Management

You need to create an account to use parts of the Service. For registration, you may need to provide Personal Information, such as your name, email address, and password. To use certain Service functionality you may to need provide additional Personal Information, such as your address, date of birth, driver’s license number, employer information, citizenship, bank account information, financial information.

Using the Service

We collect the information, including Personal Information, you post to the Service as you use it, such as investment preferences, survey answers, and communications with other users.

Through Customer Service Requests

We may collect Personal Information, such as your name and email address, from you when you request more information about the Service. We may also collect Personal Information through your communications with our customer-support team.

From Third Parties

We may obtain information from third parties, such as the US Securities and Exchange Commission or your states Division of Corporation to verify the information you provide and determine whether you qualify to use certain parts of the Service.  

Using Cookies, Automatic Data Collection, and Related Technologies

The Service collects and stores information that is generated automatically as you use it, including anonymous usage statistics. We may correlate such usage statistics with your Personal Information.

When you visit the Service, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Most browsers allow you to block and delete cookies. However, if you do that, the Service may not work properly.

By using the Service, you are authorizing us to gather, parse, and retain data related to the provision of the Service.

How Melting Point Uses Your Information

We use your personal information to

  • facilitate and improve our services;
  • validate the information you provide to use; and
  • communicate with you.

We may use aggregate information for any purpose.

Internal and Service-Related Usage

We use information, including Personal Information, for internal and service-related purpose. We may use and retain any data we collect to provide and improve our services.

Information Validation and Assessment

We may use the information you provide to assess its accuracy and you or your firm’s financial condition and regulatory status.

Communications

We may send email to the email address or call you at the telephone number you provide to us for informational and operational purposes, such as to provide updates about the Service and perform customer service.

Marketing

We may use information, including Personal Information, to facilitate the transmittal of information we think may be useful or relevant to you.

Aggregate Data

We may anonymize and aggregate data collected through the Service and use it for any purpose.

Melting Point May Disclose Your Information

We may share your information:

  • for fraud and misconduct prevention;
  • to comply with legal obligations;
  • to protect and defend our rights and property; and
  • with your permission

We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies.

We Use Vendors and Service Providers

We may share any information we receive with vendors and service providers retained in connection with the provision of the Service, including third parties that service, maintain, or process transactions and perform, sale, assignment or other transfers of assets services.

Fraud and Misconduct Prevention

To protect you and us from fraud or other misconduct and to validate the information you have provided to us, we may share information about you with third parties, such as regulatory agencies and information verification services, to verify the information you provide. 

Affiliated Companies

We may share any information, including Personal Information, with affiliates and subsidiaries, as permitted by law or with your consent.

As Required By Law and Similar Disclosures

We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect your, our, or others’ rights, property, or safety.

Anti-Money Laundering Disclosure

Melting Point Solutions, LLC & Kidron Capital LLC is committed to complying with U.S. statutory and regulatory requirements designed to combat money laundering and terrorist financing. The USA PATRIOT Act requires that all financial institutions obtain certain identification documents or other information in order to comply with their customer identification procedures. Until you provide this information or documents, we may not be able to open an account or effect any transactions. In accordance with government regulations, financial institutions are required to obtain, verify, and record information that identifies each person or entity that opens an account. What this means for you: When you open an account, we will ask for your name, address, identification number and other information that will allow us to identify the customer. We may also ask to see government-issued identifying documents.

Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of Melting Point’s assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information.

We may also disclose your Personal Information with your permission.

You May Limit Our Information Sharing

We do not share your information with non-affiliated third parties.  You may not limit the sharing of Personal Information for the purposes of providing the Service, our everyday business purposes, our own marketing.

Under the law, you may opt out of our sharing of the Personal Information that we have obtained from third parties, with our affiliates, but you may not opt out of our sharing of information we collect related to your transactions and experiences using the Service. You may also opt out of our sharing of Personal Information about you to affiliates and non-affiliates so that they can market to you. We do not currently share the information as described in this paragraph with affiliates or non-affiliates. Therefore, there is no need at this time for you to opt out or take any other steps to prevent such sharing.

Information Retention

We may be required to keep different types of information for varying periods of time according to government regulations and best practices. For example, to comply with regulations imposed by the Securities and Exchange Commission, we may need to keep information for three to six years. We may keep some information longer to meet our needs and those of our customers, even after you close your account.

Information Security

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.

By using the Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at legal@meltingpointsolutions.com

International Users

By using the Service, you will transfer data to the United States.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Privacy Policy.

Update Your Information Or Pose A Question Or Suggestion

If you would like to update or correct any information that you have provided to us through your use of the Service or otherwise, or if you have suggestions for improving this Privacy Policy, please send an email to legal@meltingpointsolutions.com.

Changes to Our Privacy Policy and Practices

We may revise this Privacy Policy, so review it periodically.

Posting of Revised Privacy Policy

We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.

New Uses of Personal Information

From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.

Contact Information

Melting Point Solutions
101 Mission Street, Suite 1115
San Francisco, CA 94105

legal@meltingpointsolutions.com